FREQUENTLY
Our physical store is located at:
71 N. Forks Avenue
Forks, WA 98331
Our store hours are as follows:
- Monday: 11am - 6pm
- Tuesday: 12pm - 6pm
- Wednesday: 12pm - 6pm
- Thursday: 11am - 6pm
- Friday: 11am - 7pm
- Saturday: 10am - 7pm
- Sunday: 11am - 6pm
- We offer a diverse range of fashion products for women, men, and children.
- We are the "home of the Twilight small shops" and offer exclusive Twilight-themed products.
- We support local artists and offer customization options for clothing items.
- We stock PNW brands that give back to National Forest and Park Foundations.
- We are a woman-owned small business dedicated to supporting our local community.
- We process new orders within 3 business days.
- Shipping is available Monday-Friday, and orders placed over the weekend or on a holiday will ship the following business day.
- We offer flat-rate US shipping for $7.95 or FREE on orders over $99.
- Original shipping fees are non-refundable.
- Please note that USPS is experiencing longer delivery times due to the pandemic
Once your order is packaged, you will receive an email with a tracking number.
If your order has not yet shipped, you can contact us at support@fogandfernco.com to inquire about cancellation. Once shipped, we cannot cancel orders.
- Returns must be requested and postmarked within 14 days of purchase.
- Items must be in new condition with tags attached for store credit.
- Some items, such as accessories, intimates, leggings, and sale/clearance items, are final sale and cannot be returned.
- Shipping charges (original and return) are the customer's responsibility.
Yes, free local pickup is available at our store in Forks, WA. Please refer to our business hours for pickup times.
Yes, we offer a "Buy Now, Pay Later" option through Sezzle, where you can split your purchase into four interest-free payments over six weeks.
- Shop and add items to your cart as usual.
- At checkout, choose Sezzle. You will be redirected to Sezzle to complete your order.
- Your order will be shipped right away, and payments will be split over six weeks.
If you have any further questions or concerns, please don't hesitate to contact our customer service team at support@fogandfern.com. We're here to assist you!
