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Have an item that needs to be returned? No worries, we’ve got you. We have outlined our Return Policy and eligibility step process to make sure that it’s a seamless transaction.

First, below is a list of items that are eligible for a return for store credit. If you’ve answered yes to the following questions, refer to our Return Policy in the next paragraph.

Is your item:

  • Unwashed
  • Unworn
  • Unaltered
  • Original Tags Attached
  • Strain + Odor Free
  • NOT a Final Sale Item (Marked $0.99, Daily Deals, Pre-Orders, Holiday Items, Food)
  • NOT a Jewelry item, Swimwear, Hair Accessories, Hat, Eyewear, Scarf, Handbag, Undergarments, Shapewear, Socks, or Bodysuit—This is for hygienic purposes.
  • If discounted, it must be a discount of less than 20%
  • Delivered +/or purchased purchased in store within the last 14 days



Because items quickly, we do not offer exchanges. Refunds will be in the form of a store credit ONLY for regular priced items that qualify for a return based on the criteria stated above.  Returns must first be pre-approved by our staff (see return approval process below). Returns must be received or postmarked by 14 business days of your approved return request. Customer is responsible for return shipping fees. Returns are processed within 14 business days of receipt for store credit, and you will receive an email when your return has been processed. We offer no guarantee on returned items received beyond the 14th business day post original in store purchase or delivery date. Please note: Holidays and weekends are not business days.


A customer return rate above 15% will begin to incur restocking fees. A consistent return rate above 15% will result in removal from our shopping platform.


Please thoroughly review our Return Policy to ensure that no unqualifying items are sent back to us. If a final sale or unapproved/unqualifying item is returned to us, there will be a $5 charge, per item, to ship the items back to you. If the return shipping fee is not paid within 7 business days, the items will be forfeited.



Contact us by sending an email to and include “RETURN REQUESTED” in the subject line. Please include the following in the body of your email:

  • Name
  • Order Number
  • Item # you wish to return
  • Reason for the return
  • Images showing damage


Once our staff reviews your request, we will let you know if it is approved. If approved, the item must be postmarked to us by the 14th business day from original purchase or delivery receipt. Please ensure that you have packaged the items securely and include your return approval slip or reference information such as order number.


Please send returns to:

Fog + Fern Clothing Co.


P.O. Box 2413

Forks, WA 98331 

We strongly recommend keeping your tracking number for packages that are being returned to us. We are not responsible for lost packages. Please contact your local post office with questions regarding shipment tracking.



If you have received a defective item, please contact us at within 5 business days of receiving your shipment or in store purchase. Please include the following in the body of your email:

  • Name
  • Order Number
  • Item # you wish to return
  • Reason for the return
  • Images showing damage


We will do everything possible to make it right, but please ensure that it is brought to our attention ASAP (or at the very least 5 business days from receipt of item). Defective items brought to our attention past five business days from customer receipt of item will only be approved on a case-by-case basis. This is to ensure inventory and stock availability.